1. Service Delivery Time
Our virtual assistance and business consulting services are designed to be flexible to meet your needs. Once you have purchased a service package, our team will reach out within 1 business day to schedule your consultation or service session. Please ensure your contact information is accurate to avoid any delays.
2. Scheduling Consultations
After your purchase, you will receive an email with instructions on how to schedule your consultation or service session. We aim to accommodate your preferred time, but please note that availability may vary. We recommend scheduling your session as soon as possible to ensure you secure your desired time slot.
3. No Refunds Policy
Due to the nature of our services, all sales are final, and we do not offer refunds. We are committed to delivering high-quality virtual assistance and business consulting, and we will work with you to ensure you receive the full value of your purchased service.
4. Rescheduling & Cancellations
If you need to reschedule your session, please contact us at least 48 hours before your scheduled time. We will do our best to accommodate your request. Cancellations or rescheduling requests made within 24 hours of the scheduled session may be subject to a fee or forfeiture of the session.
5. Service Delivery
Our services are delivered virtually via Zoom. You will receive a link to join your session in advance. Please ensure you have a stable internet connection and the necessary software installed to participate in the session.
6. Failed Appointments
If you are unable to attend your scheduled session and do not notify us in advance, the session will be considered forfeited, and no refund or rescheduling will be offered. We encourage prompt communication to avoid any misunderstandings.
7. Service Satisfaction
While we do not offer refunds, your satisfaction is our priority. If you have any concerns or are dissatisfied with the service provided, please contact us at [email protected] so we can address the issue and work towards a resolution.
8. Contact Us
If you have any questions about our fulfillment policy or need assistance with scheduling, please contact us at [email protected]. We are here to support your business needs.